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Privacy Policy

Last updated: 9 June 2026

This English version is provided for informational purposes. The binding version is the German Datenschutzerklärung, as we are established in Germany and the German text reflects the legal terminology of the GDPR / BDSG / TDDDG.

1. Controller

The controller responsible for the processing of personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Furnify3D GbR
(a German civil-law partnership / Gesellschaft bürgerlichen Rechts)

Elisabethstraße 7
99096 Erfurt
Germany
Email: info@furnify3d.com

Full provider identification in the Legal Notice.

2. Data Protection Officer

Given the size of our organisation, we are not required to appoint a data protection officer under § 38 BDSG. For data-protection enquiries please contact us directly via the email address above.

3. General Principles

We process personal data only to the extent necessary to provide a functional website together with our content and services. Such processing is normally based on the user's consent or on a statutory permission (in particular Art. 6(1)(b) and (f) GDPR).

4. Server Log Files

When you visit our website, our hosting provider automatically captures technical data in log files:

5. Hosting

The website is hosted on servers operated by Vercel Inc. (frontend) and Hetzner Online GmbH (backend, API server, worker, and object storage). Hetzner servers are located in Falkenstein, Germany. Vercel operates a global infrastructure; individual requests may be processed in data centres in the United States or other third countries.

6. User Account and Authentication (Supabase)

We use Supabase (Supabase Inc.) for sign-up and sign-in. The data is processed in a Postgres database hosted in an EU region (Frankfurt). We collect:

Session tokens are stored in your browser's local storage and are not retained on our servers.

7. Free Trial Signup

To register for the free trial we collect the email address you provide. We use it solely to grant trial access and to notify you when the trial period ends.

8. Payment Processing (Stripe)

Subscriptions are processed through Stripe (Stripe Payments Europe Ltd., governed by Irish law, with offices in the United States and elsewhere). Payment data (card details, SEPA mandate data, etc.) is entered directly with Stripe and is processed exclusively by Stripe — we neither receive nor store this data. Stripe only transmits to us information about successful payments, the associated Stripe customer ID, and the chosen plan.

9. Embedded Content: pCon.catalog

On one of our sub-pages (the catalogue) we embed the pCon catalogue of our partner EasternGraphics GmbH via an iframe. Technically necessary connection data (in particular your IP address, user agent, and cookie data) is transmitted directly to the EasternGraphics servers. We have no influence on the scope of this data collection; details are governed by the EasternGraphics privacy policy: easterngraphics.com/en/data-protection.

10. Local Storage and IndexedDB

To improve user experience we store the following values locally in your browser; these are not transmitted to our servers:

You may clear this data at any time through your browser settings.

11. Web Analytics (Matomo)

On our landing page we use Matomo Analytics via Matomo Cloud (InnoCraft Ltd., hosted at furnify3d.matomo.cloud) to understand how visitors use the site (e.g. which sections they view, where they drop off, whether they sign up for trial notifications). We use cookieless tracking and do not set analytics tracking cookies. IP addresses are anonymized in Matomo (server-side setting). No marketing profiles are created. Campaign parameters from ad links (e.g. Google Ads) are only used to attribute traffic sources.

You may object to this analysis by enabling “Do Not Track” in your browser or via the Matomo opt-out page. Matomo's privacy policy is available at matomo.org/privacy-policy.

12. Cookies

We only set strictly necessary cookies or comparable storage required to operate the website. Matomo on the landing page runs without tracking cookies. When you visit Stripe's payment pages, Stripe may set its own cookies; Stripe's privacy policy applies there.

13. Categories of Recipients

Personal data is only disclosed to the following categories of recipients:

14. International Transfers

Where personal data is transferred to providers established in the United States (in particular Stripe and Vercel), such transfers are based on an adequacy decision of the European Commission (EU-US Data Privacy Framework) and/or on Standard Contractual Clauses pursuant to Art. 46(2)(c) GDPR.

15. Retention Period

Personal data is deleted as soon as the purpose of processing ceases, unless statutory retention obligations apply (in particular § 257 HGB and § 147 AO: up to 10 years for accounting-relevant data).

16. Your Rights

You have the following rights under the GDPR:

To exercise your rights, please send an informal email to info@furnify3d.com.

17. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data. The competent authority for us is:

Thüringer Landesbeauftragter für den Datenschutz und die Informationsfreiheit (TLfDI)
Häßlerstraße 8
99096 Erfurt
Germany
www.tlfdi.de

18. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy to reflect changes in the legal landscape or in the way we operate our service. The version in force at the time of your subsequent visit will then apply.